By YARobles

The last time I went to Yellow Cab was unpleasant. Their customer service was poor and their pizza was the only thing that saved the day. Since that incident, I have been sceptical about returning to their branch in Imus. However, I am still hoping for a better service from them in the future.

Reply From Yellow Cab

A month after I posted this blog about my experience in Yellow Cab Pizza Imus, we have received a response from one of their customer service representatives apologizing for the incident.

My Reaction

I was happy with what this representative did on behalf of Yellow Cab. I find that their actions were honorable and that their effort to find this blog was outstanding. I felt that they are sincere enough to reach out in order to give their best in providing quality service for their customers.

New Experience

We decided to try again when we ordered online for their latest flavor, the Lana’i BBQ Chicken Pizza from the People Support branch in Makati. Delivery time was quick. The hickory-smoked barbecue sauce perfectly matched its cheese. Our tummies were fully satisfied with the overwhelming chicken barbecue strips, red onions, and pineapple bits. Yellow Cab is great in creating a new pizza that everybody will enjoy. You will surely enjoy it too.

5/8/2012 10:38:40 am

Hi Karl,

Glad to read your newest blog! We're very happy to know that you gave us another chance and tried our newest pizza offering. Thank you for the great feedback and we wish you all the best as you continue blogging! :)

Faye Bonifacio
Customer Service
Yellow Cab Pizza

5/9/2012 02:38:26 pm

You gotta try their solo pizza. It was an interesting eat coz it's a folded pizza with salad inside.

5/16/2012 07:16:22 pm

We did, Russel. The tartar sauce lingers with you.

5/9/2012 03:31:06 pm

may new sponsor agad

5/16/2012 07:16:47 pm

Inggit much, Raft3r?! LOL

Jansen Uy
5/11/2012 07:17:58 pm

My new favorite flavor is the BBQ one.

5/16/2012 07:17:18 pm

We had that for delivery. It was fine tasting.


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